Company Description Merlis Hotels Coimbatore is a hospitality provider focused on delivering comfortable stays and attentive service to guests in the Coimbatore area. The hotel strives to create a welcoming environment through professional customer care and well-maintained facilities. Team members are encouraged to uphold high standards of service and efficiency in all guest interactions. Working at Merlis Hotels Coimbatore offers exposure to a energetic hotel environment and opportunities to grow within the hospitality sector. Role Description The Front Office Manager is responsible for overseeing daily front desk operations, ensuring smooth check-in and check-out processes, and maintaining high levels of guest satisfaction. This full-time, on-site role in Coimbatore includes supervising front office staff, managing reservations, handling guest inquiries and complaints, and coordinating with other departments to meet guest needs. The position involves monitoring occupancy, preparing basic reports, implementing front office procedures,



and ensuring adherence to hotel policies and service standards. The Front Office Manager will also train and mentor team members, optimize workflow, and support initiatives to improve customer experience and operational efficiency. Qualifications
• Candidates should possess strong Front Office and Customer Service skills with a focus on Customer Satisfaction.
• Candidates should possess solid Office Administration abilities and effective Communication skills.
• Experience in hotel or hospitality front desk operations and team supervision is preferred.
• Strong problem-solving skills, attention to detail, and the ability to handle guest issues professionally.
• Proficiency in hotel management or reservation software and basic MS Office tools is beneficial.
• Ability to work flexible hours, including weekends and holidays, as required by hotel operations.
• Diploma or degree in Hospitality Management or a related field is an advantage.

📌 Front Office Manager (Coimbatore)
🏢 Merlis Hotels Coimbatore
📍 Coimbatore