Job Summary Network Data L3 Engineer with 9+ years of relevant experience in enterprise LAN/Switch management. Responsible for advanced troubleshooting, complex configuration, major incident resolution, RCA, network optimization, change implementation, and technical support to L1/L2 teams.
Key Responsibilities
Troubleshoot complex LAN, switching, routing, and network performance issues.
• Manage advanced configurations for VLANs, STP/RSTP, trunks, EtherChannel, routing, and ACLs.
• Lead resolution of critical/major network incidents and perform detailed RCA.
• Plan and implement complex network changes, upgrades, and configuration improvements.
• Analyze network performance, capacity, recurring issues, and recommend improvements.
• Perform firmware/IOS upgrades, configuration reviews, and network health checks.
• Support L1/L2 teams with technical guidance and complex escalations.
• Coordinate with security, infrastructure, OEM/vendor, and other technical teams.
• Maintain technical documentation, SOPs, network configurations, and knowledge articles.
• Provide on-call/24x7 support for critical incidents as required.
Skill Requirements Strong hands-on knowledge of enterprise LAN/Switch technologies.
• Advanced knowledge of VLAN, STP/RSTP/MSTP, VTP, trunking and EtherChannel.
• Strong knowledge of TCP/IP, subnetting, routing, OSPF and BGP.
• Hands-on experience with Cisco or equivalent enterprise switches.
• Solid troubleshooting skills for latency, packet loss, loops, routing and connectivity issues.
• Good knowledge of ACLs, network security and segmentation concepts.
• Experience with network monitoring, packet analysis, and diagnostic tools.
• Strong knowledge of incident management, RCA and change management.
• Excellent troubleshooting, documentation, communication, and technical coordination skills.
• CCNP or equivalent networking knowledge/certification preferred. Other Requirements NA Regards, Vishvabharti Khairkar Talent Acquisition Group (Lateral TAG) HCLTech Supercharging ProgressTM hcltech.com Campus: Plot No. 5, Sector-12, MIHAN SEZ, Nagpur, Maharashtra, India – 441108 Email:
[email protected]
📌 Track Manager (Nagpur)
🏢 HCLTech
📍 Nagpur