Company Description: Magnitude Global is an education consulting organization that guides students to premier international universities across the globe. The team supports learners through a structured process that simplifies overseas admissions, visa applications, and career transitions. Role Description: The Tele-counselor role at Magnitude Global is a full-time, in office position based in Surat. The Tele-counselor will communicate with prospective students and families via phone, messaging, and other channels to understand their education goals and provide accurate information about international study options. Roles &

Responsibilities:
• Explaining admission procedures, documentation requirements, and visa processes
• Scheduling and following up on counseling appointments
• Maintaining detailed records of interactions in the internal system
• Coordinating with the counseling and operations teams to ensure a smooth experience for each student.
• Assist in lead generation and conversion,
• Share updates about university programs and deadlines
• Provide ongoing support to students throughout the application cycle.





Requirements:
• Strong communication and interpersonal skills
• Customer service and counseling abilities
• Organizational and time-management skills to handle multiple inquiries, maintain accurate records, and follow up promptly.
• Basic computer proficiency, including use of CRM systems, email, spreadsheets, and online communication tools.
• Good understanding or willingness to learn about international education systems, admission processes, and visa requirements.
• Fluency in English and local languages commonly spoken in Surat; strong writing skills for messages and email communication.
• Ability to work on-site in Surat in a full-time schedule and collaborate effectively with a diverse team.
• Prior experience in counseling, telesales, education consulting, or customer support is preferred but not mandatory.
• Minimum educational qualification: bachelor’s degree in any discipline or equivalent experience in a student-facing role.

📌 Tele-counselor (Surat)
🏢 Magnitude Global
📍 Surat