Company Description Square Yards is a full-stack proptech platform that supports the entire real estate journey, from property search and discovery through transactions, mortgages, home furnishing, rentals, and property management. The company also builds disruptive B2B platforms for developers, financial institutions, and agents. Facilitating over 15,000 transactions annually worth more than US $1 billion, Square Yards operates with profitable economics and a strong focus on innovation. It is one of the few Indian startups with a substantial global presence, deriving a significant share of revenue from markets such as the Middle East, Australia, and Canada. Leveraging data analytics and VR tools, Square Yards aims to transform traditional real estate marketplaces while scaling adjacent consumer platforms like Azuro, Interior Company, and Square Capital across the full value chain. Role Description This is a full-time on-site role for a Customer Relationship Manager based in the Pune Division. The role involves managing end-to-end customer interactions, including responding to inquiries, guiding clients through property options, and supporting them across the transaction lifecycle. The Customer Relationship Manager will maintain ongoing communication with clients, address concerns,



and ensure a positive customer experience that leads to repeat business and referrals. The role includes coordinating with sales, operations, and finance teams, maintaining accurate client records in CRM tools, and providing regular updates on client status and feedback. The position also requires meeting defined service and satisfaction targets while adhering to company processes and compliance standards. Qualifications
• Strong customer service, client relationship management, and stakeholder handling skills.
• Ability to manage sales pipelines, follow up on leads, and support property transactions.
• Proficiency in using CRM software, basic data analysis, and maintaining accurate records.
• Excellent verbal and written communication skills, with strong negotiation and presentation abilities.
• Bachelor’s degree in Business, Marketing, Real Estate, or a related field is preferred.
• Prior experience in real estate, financial services, or a customer-facing role is an advantage.
• Comfort working on-site in a fast-paced setting and collaborating with cross-functional teams.
• High level of professionalism, integrity, and customer-centric mindset.

📌 Customer Relationship Manager (Pune)
🏢 Square Yards
📍 Pune