Company Description Entitled Solutions is a financial and health inclusion platform focused on more than 100 million low-income workers in India. By partnering with employers and gig platforms, Entitled enables access to essential financial services, health advantages, and government schemes for underserved workers. Role Description
• Manage recovery and collection of outstanding
• Worked on collection bucket(DPD)
• The desired associate Achieve monthly ageing & collection targets
• Open additional channels of recovery, Manage escalations.
• Negotiate with past-due accounts for debt recovery.
• Closely monitor and follow
- up on overdue accounts for timely resolutions.
• Reminder calls to delinquent customers who failed to make the EMI payment.
• Explain the consequences to customers of not paying on time.
• Provide the options of payment channels for making the payment.
• Follow up with the customers till the payment is received.
• Ensure that all details of the calls & updates on collections are updated on the system as per the process. Qualifications & Other details
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EXPERIENCE:
Graduate with 1 to 2 years of experience in the collection/Recovery.
•
Location:
Work From Home/Remote
• LANGUAGE: Proficiency in English, Hindi, and at least one South Indian regional language is mandatory.
• WORKING: 6 Days
• SHIFT: Day
• Personal Laptop is mandatory
• Send email to
[email protected]
📌 Collections Executive (Mumbai)
🏢 Entitled Solutions
📍 Mumbai