03 Nov
|
MyOperator
|
Noida
Role Overview MyOperator is transitioning from a Cloud Telephony leader to India's leading Business AI Operator — and this role will be central to driving that growth through outbound sales. As an Business Consultant Outbound Sales – AI Products, you will own the end-to-end sales cycle for new customer acquisition, from identifying and prospecting potential customers to conducting discovery conversations, presenting solutions, and closing deals. You will proactively engage businesses through cold calling, email outreach, LinkedIn, and other outbound channels to generate qualified opportunities and drive new Annual Recurring Revenue (ARR). You will be expected to understand customer challenges, identify opportunities where AI-powered communication can create business value, and communicate the ROI of MyOperator's solutions to decision-makers. This is a hands-on, target-driven role for someone who can build their own pipeline, manage a disciplined sales process, and consistently convert prospects into customers. About MyOperator MyOperator is a Business AI Operator and category leader that unifies WhatsApp, Calls, and AI-powered chatbots & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single no-code platform. Trusted by 12,000+ brands including Amazon, Domino’s, Apollo, and Razor-pay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement. Key Responsibility Areas
• Own Outbound Sales Targets: Drive new customer acquisition and revenue by consistently achieving individual sales targets and new ARR goals.
• Prospecting and Pipeline Generation: Research target companies, identify relevant industries and decision-makers, and build a qualified pipeline through cold calling, email outreach, LinkedIn prospecting, and other outbound channels.
• Lead Qualification and Discovery: Conduct consultative discovery conversations to understand customer requirements, existing communication infrastructure, operational challenges, and opportunities for automation.
• Product Demonstrations and Solution Pitching: Present MyOperator's AI-powered communication solutions, including WhatsApp, cloud telephony, AI chatbots, and voice bots,
by connecting product capabilities to customer pain points and measurable business outcomes.
• CXO and Decision-Maker Engagement: Build relationships with business owners, CXOs, functional heads, and other key stakeholders to influence buying decisions and drive adoption of MyOperator's solutions.
• End-to-End Sales Cycle Management: Manage opportunities from initial outreach and qualification through product demonstrations, proposals, commercial negotiations, follow-ups, and deal closure.
• Consultative Selling and Objection Handling: Understand customer needs, address concerns around implementation, pricing, integration, and business value, and position MyOperator as a solution to their communication and customer engagement challenges.
• Pipeline and CRM Management: Maintain accurate records of prospect interactions, activities, follow-ups, opportunity stages, and sales forecasts in Zoho or the designated CRM. Ensure consistent pipeline hygiene and timely follow-through.
• Revenue and Conversion Optimisation: Monitor individual performance metrics, including outreach activity, connect rates, meetings booked, qualified opportunities, conversion rates, sales cycle, and revenue generated. Identify improvement areas to achieve targets consistently.
• Market and Competitor Insights: Stay informed about industry trends, competing solutions, customer expectations, and emerging AI communication use cases to strengthen prospecting and sales conversations.
• Cross-Functional Collaboration: Share prospect feedback, objections, market insights, and closed-lost reasons with sales leadership, marketing, and product teams to improve sales messaging, targeting, and product positioning. Requirements — Must Have
• 2–5 years of experience in B2B sales, preferably in SaaS, cloud telephony, CPaaS, CRM, communication technology, or other subscription-based technology products.
• Demonstrated experience in outbound sales, including cold calling, email outreach, LinkedIn prospecting, or other proactive lead-generation channels.
• Proven track record of meeting individual sales targets, generating qualified pipelines, and closing new business.
• Experience managing the sales cycle from prospecting and discovery through product presentations, negotiations, and deal closure.
• Strong business acumen and the ability to understand customer environments, identify pain points, and position technology solutions in terms of business value and ROI.
• Excellent communication, presentation, negotiation, and objection-handling skills, with the ability to engage business owners, CXOs, and key decision-makers.
• Hands-on experience using CRM tools such as Zoho, Salesforce, or equivalent platforms to manage pipelines, activities, and follow-ups.
• Self-driven, target-oriented, and comfortable working in a performance-driven environment with ownership of individual revenue outcomes. Requirements — Positive to Have
• Prior experience selling B2B SaaS, CPaaS, cloud telephony, WhatsApp Business solutions, conversational AI, chatbots, or voice AI products.
• Experience selling to SMB and mid-market customers across sectors such as BFSI, e-commerce, logistics, healthcare, retail, and other customer-facing industries.
• Familiarity with AI-powered business communication, workflow automation, customer engagement platforms, and contact-centre solutions.
• Experience engaging senior stakeholders and conducting consultative sales conversations with CXOs, business heads, and functional leaders.
• Familiarity with sales engagement tools, prospect research platforms, structured outreach sequences, and data-driven pipeline management.
• A track record of consistent performance, career progression, and stable tenure in previous organisations. This Profile Is Not For
• Candidates whose experience is limited to inbound lead handling or converting marketing-generated enquiries without substantial outbound prospecting experience.
• Candidates focused exclusively on lead generation or appointment setting, without experience managing opportunities through negotiation and closure.
• Candidates with only B2C sales experience and no demonstrated exposure to B2B selling or business decision-makers.
• Candidates from traditional telecom, hardware, or offline commodity sales without relevant SaaS, subscription-based, or technology sales experience.
• Candidates who rely entirely on pre-assigned leads and lack the ability to independently research prospects, generate pipeline, and drive new customer acquisition.
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📌 AI Business Consultant (Noida)
🏢 MyOperator
📍 Noida