Company Description Omnicom Production (India) is part of the global Omnicom network, supporting leading brands with integrated production, creative adaptation, and content delivery services. The Mumbai office collaborates closely with local, regional and international teams to provide high-quality, scalable production solutions across digital, print, and video channels. The company emphasizes innovation, process excellence, and robust client partnerships to enhance marketing effectiveness and efficiency. Team members benefit from exposure to global best practices, diverse client portfolios, and opportunities for professional growth in a dynamic, fast-paced environment. Role Description The VP Client Services is a full-time, on-site leadership role based in Mumbai, responsible for overseeing key client relationships and ensuring exceptional service delivery across production and content projects. This role leads client-facing teams, sets account strategy, and coordinates with internal production, creative, and operations stakeholders to meet client objectives, timelines, and quality standards. Day-to-day responsibilities include guiding account planning, monitoring project performance, resolving escalations, and identifying opportunities to grow existing accounts through consultative selling. The VP Client Services will collaborate with senior leadership on revenue targets, forecasting, and pipeline development,



while mentoring team members to build capabilities in client management and strategic thinking. The role also involves contributing to process improvements, governance standards, and cross-market collaboration to maintain consistent, high-impact client experiences. Qualifications
• Demonstrated expertise in Client Services and Account Management, including managing large, complex, and multi-market client relationships.
• Strong Strategic Planning capabilities, with experience shaping account roadmaps, campaign plans, and long-term client growth strategies.
• Proven Sales and business development skills, with a track record of achieving revenue targets and expanding services within existing accounts.
• Effective Team Leadership skills, including leading cross-functional teams, coaching talent, and fostering a collaborative, high-performance culture.
• Extensive experience in marketing, advertising, or production services, preferably within a global or networked agency environment.
• Excellent communication, presentation, and stakeholder management skills, with the ability to influence senior client and internal leaders.
• Strong analytical and commercial acumen, comfortable with budgets, forecasts, KPIs, and performance reporting.
• Bachelor’s degree in Business, Marketing, Communications, or a related field; an advanced degree or MBA is an advantage.

📌 VP Client Services (Mumbai)
🏢 Omnicom Production (India)
📍 Mumbai