Company Description Cognine Technologies is an AI-driven technology solutions provider that helps businesses modernize IT ecosystems, build AI-powered applications, and streamline operations through automation and data intelligence. The company delivers scalable, high-impact solutions across North America, Europe, and APAC, using up-to-date engineering principles and a strong problem-solving approach. As a Great Place to Work® certified organization, Cognine promotes a culture of innovation, excellence, and measurable business value for its clients. From optimizing workflows and enhancing customer experiences to developing next-generation AI solutions, Cognine focuses on engineering AI-driven success. Prospective team members join a growing company committed to collaboration, learning, and continuous innovation. Role Description The Front Office Associate is a full-time, on-site role based in Hyderabad, responsible for managing the daily operations of the reception and front desk area. The role includes greeting visitors, handling check-ins, guiding guests to the appropriate departments, and ensuring a professional and welcoming office environment. The associate will manage incoming phone calls, respond to inquiries, route calls to relevant team members, and maintain accurate visitor logs and records. Additional responsibilities include coordinating meeting room bookings, receiving and distributing mail and packages,



and supporting basic administrative tasks such as document handling and scheduling. The individual will collaborate with internal teams to ensure smooth front office operations and provide courteous, efficient service to all visitors and callers. Qualifications
• Strong customer-facing skills, with experience in Customer Service and Receptionist Duties in a corporate or professional environment.
• Proficient in Phone Etiquette and Communication, including handling multi-line phones, responding to queries, and conveying information clearly and respectfully.
• Ability to manage visitor Check-in processes, maintain records, and coordinate with security or administrative staff as needed.
• Professional demeanor, punctuality, and a strong sense of responsibility in managing front office operations.
• Basic proficiency with office software (e.g., email, calendars, spreadsheets) and familiarity with office equipment such as phones, printers, and scanners.
• Good organizational and time-management skills, with the ability to prioritize tasks in a busy office environment.
• Prior experience in a front office, reception, or administrative support role is preferred.
• Minimum educational qualification: High school diploma or equivalent; a bachelor’s degree or relevant certification in office administration or hospitality is an advantage.

📌 Front Office Associate (Hyderabad)
🏢 Cognine Technologies
📍 Hyderabad