Service Desk Voice Platform Specialist (India)

Service Desk Voice Platform Specialist (India)

03 Nov
|
Artech Infosystem Private
|
India

03 Nov

Artech Infosystem Private

India

? Hurry Up One of our prestigious clients is hiring in Bangalore. Service Desk Voice Platform Specialist | Five9 CCaaS

Location:
Bangalore Exp level: 10 +years Looking for Five9 contact center experience

Experience:
5+ Years (3+ Years in Five9 Administration) Required

Skills:
• Five9 CCaaS Administration
• IVR Design & Configuration
• Call Routing & Queue Management
• ACD & Skill-Based Routing
• Contact Center Operations
• Voice Analytics & Reporting
• ServiceNow Integrations
• Conversational AI / Voice Automation

Qualifications:
• Bachelor's degree in IT, Computer Science, Telecommunications, or related field.
• Experience supporting large-scale enterprise Service Desk or Contact Center environments.

📌 Service Desk Voice Platform Specialist (India)
🏢 Artech Infosystem Private
📍 India

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