Key Responsibilities
• Develop, configure, and customize ServiceNow applications based on business requirements.
• Work on ServiceNow ITSM modules, including Incident, Problem, Change, Request, and Service Catalog Management.
• Develop and customize Business Rules, Client Scripts, Script Includes, UI Policies, and UI Actions.
• Build and maintain Service Catalog items, workflows, Flow Designer flows, and approvals.
• Develop integrations using REST APIs, SOAP APIs, and IntegrationHub.
• Work on ServiceNow CMDB, Discovery, and Configuration Management.
• Develop and maintain custom applications using the ServiceNow platform.
• Troubleshoot technical issues, debug scripts, and improve platform performance.
• Collaborate with business stakeholders, architects, and cross-functional teams.
• Follow ServiceNow development best practices, coding standards, and deployment processes.



Mandatory Technical Skills
• Robust hands-on experience in ServiceNow development.
• ServiceNow ITSM modules – Incident, Problem, Change, Request.
• JavaScript, Glide APIs, GlideRecord, GlideAjax.
• Business Rules, Client Scripts, Script Includes.
• UI Policies, UI Actions, ACLs.
• Service Catalog and Flow Designer.
• REST API and SOAP integrations.
• ServiceNow CMDB and workflow automation.
• Update Sets and application deployment. Good to Have
• ServiceNow CSA / CAD certification.
• Experience with ITOM, HRSD, CSM, or SecOps.
• Experience with Service Portal and UI Builder.
• Knowledge of Agile methodology and ITIL processes.
• Experience working with enterprise or banking clients.

📌 Lead/ Senior ServiceNow Developer _ Exp: 7+ Years (India)
🏢 Atyeti
📍 India