Company Description Unit2Cart Official is an e-commerce and marketplace management partner that supports manufacturers, wholesalers, and growing brands in building and scaling their online sales channels. The company helps product-focused businesses that may lack the time, resources, or expertise to manage online selling by overseeing everything from seller account setup to daily operations. Services include marketplace account management, product listing and content optimization, inventory and order handling, advertising support, and performance reporting. Unit2Cart works with businesses at different stages of digital growth, from first-time online sellers to established brands seeking streamlined operations and expansion. The team is committed to making online selling simple, transparent, and tailored to each client’s business needs. Role Description The Client Relationship Manager is a full-time, on-site role based in Bengaluru, responsible for building and maintaining strong relationships with Unit2Cart’s clients. This role includes onboarding recent clients, understanding their business objectives, and coordinating internal teams to deliver marketplace setup, listing optimization, order management, and growth initiatives aligned with client goals. The Client Relationship Manager will conduct regular check-ins, review performance reports with clients, address concerns, and proactively identify opportunities for improved sales and operational efficiency.



Day-to-day tasks involve managing client communications, tracking project progress, escalating issues when necessary, and ensuring a high standard of service and transparency. The role also requires gathering client feedback to inform process improvements and contribute to long-term partnership success. Qualifications
• Strong client management and stakeholder communication skills, with the ability to build trust and maintain long-term partnerships.
• Experience in e-commerce, marketplace operations, or account management, preferably working with brands, manufacturers, or wholesalers.
• Ability to analyze performance reports, interpret data, and translate insights into clear recommendations for clients.
• Solid organizational and time-management skills, including task prioritization, follow-through, and attention to detail.
• Comfort working in a fast-paced environment, coordinating with cross-functional teams such as operations, marketing, and content.
• Proficiency in basic productivity tools (e.g., spreadsheets, presentation tools, CRM or ticketing systems) and willingness to learn new platforms.
• Strong verbal and written communication skills in English; additional local language proficiency is an advantage.
• Bachelor’s degree in Business, Marketing, Communications, or a related field, or equivalent practical experience.
• Prior experience in client-facing roles in e-commerce, SaaS, or digital services is highly beneficial.

📌 Client Relationship Manager (Bengaluru)
🏢 Unit2cart Official
📍 Bengaluru