About the job

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Our Potential Opportunity

INTECH Automation & Intelligence is seeking an experienced O&M; Lead to join our dynamic team. This role is pivotal in overseeing Operations and Maintenance (O&M;) Field Services, ensuring operational excellence, effective resource management, customer satisfaction, and sustainable business growth across industries such as Oil & Gas, Petrochemicals, and Utilities.

INTECH's commitment to delivering Resident, Rotational and On-Call O&M; services provides an opportunity to contribute to critical industrial operations, strengthen customer partnerships, and drive innovative service delivery models. The successful candidate will play a key role in positioning INTECH as a premium managed services and technical solutions provider through operational excellence, customer-focused solutions, and measurable business outcomes.

What You'll Lead and Deliver

Operations & Resource Management

- Lead O&M; field operations, ensuring safe, productive, and high-quality service delivery.
- Manage resource planning, mobilization, rotations, performance, and workforce optimization.
- Monitor operational KPIs, improve service delivery, and drive continuous improvement initiatives.
- Coordinate with HR and internal stakeholders on workforce planning, localization, and succession planning.

Customer & Contract Management

- Build and maintain strong relationships with strategic customers.
- Manage contract performance, KPIs, SLAs, renewals, and commercial opportunities.
- Conduct regular customer reviews and identify opportunities to expand service offerings.

Business Growth

- Identify new business opportunities, maintenance contracts, shutdown projects,



and managed service opportunities.
- Support bids, technical proposals, staffing plans, and commercial discussions.
- Work closely with Sales and Engineering teams to deliver customer-focused solutions.

Leadership

- Lead cross-functional collaboration across Engineering, Sales, HR, Finance, and Supply Chain.
- Promote a culture of operational excellence, customer satisfaction, safety, and continuous improvement.
- Represent INTECH during customer meetings, operational reviews, and project mobilizations.

What We're Looking For

- Bachelor's degree in Engineering or a relevant discipline.
- 8–12 years of qualified experience, including at least 4–5 years in the Oil & Gas sector.
- Strong experience in industrial Operations & Maintenance, maintenance management, and reliability practices.
- Experience in managing O&M; contracts, operational delivery, customer relationships, and commercial performance.
- Understanding of PLC, SCADA, and DCS working principles.
- Understanding of WHCP, Christmas Tree, and RTU panels.
- Exposure to automation, control systems, and electrical/instrumentation services will be preferred.
- Experience in bid management, contract renewals, account management, and business development.
- Proven ability to manage resources, lead teams, resolve conflicts, and handle operational escalations.

Core Competencies

- Operational and resource management.
- Customer relationship and stakeholder management.
- Contract and commercial management.
- Business development and lead generation.
- Strategic account management.
- Negotiation and executive communication.
- Decision-making and problem-solving.
- Team leadership and competency development.
- Managed services positioning and continuous improvement.

📌 Operational Execution Lead O&M (Raul)
🏢 Important Business
📍 Raul