Role & responsibilities 1. Exchange Business: Monitor and analyse evaluations productwise for exchange. Drive Retail of New Cars through Exchange conversions Plan and execute exchange activities in co-ordination with sales team. Conduct deal fail analysis and drive improvement in the conversion ratio for evaluations Execute win-back strategy. 2. TATA Motors Assured (Certified) Cars & Resale Value Management: Plan & execute resale volumes for TATA motors assured Monitor Refurbishment as per Evaluation and Certification of Cars for Warranty. Assist Price Grid Development of current Gen Products Execute & implement various initiatives along with relevant stakeholders to enhance resale value (RV) of TML products. Resolution of customer complaints. Capture consumer and market insights on pre-owned car business and communication to relevant stakeholders 3. Used/New Car Sales: Plan & execute resale volumes for All Brand Cars Implement Digital Strategy and initiatives to promote digital sales Ensure Proper Inventory management as per norms to drive increase in dealer profitability Timely Evaluation of Media Allocated cars for liquidation at best prices 4. Accessories Business: Drive Offtake and Retail volumes of Accessories Business as per monthly plans Monitor and analyse model/product wise Sales for improving per car penetration Driving Sales orders from dealers as per monthly schemes and plans Handling customer complaints and redressal through warehouse 5. Business Capability & Process Enablement for TMA & Accessories Business:



Drive enhancement of TMA business network through TMA outlets and broker network Driving Dealer Manpower recruitment as per business requirements Business Reviews and Training/certification of dealerships as per business requirement Monthly capturing of competition and market information to support business strategy Proper Explanation of monthly schemes to dealer manpower Ensure Exchange/TMA and Accessories Business policies are implemented at dealers Verification of Exchange Claims as per policy Ensure compliance of CRM business process Preferred candidate profile
- Education Post Graduate in Sales & Marketing
- Relevant

Experience:
3
- 8 Years (preferable from new car business)
- Strong Direct Sales Experience in Automobile, FMCD etc industries.
- Understanding of the Sales Support Cycle
- Ability to engage with customers and strive for desired outcome Please share below details along with your updated CV: Update CV in word/PDF format: Highest Regular Qualification with admission to passing year (including attempts / % / CGPA): Current Location & native

location:
Current Company & handling region: Reporting to (current company): Years of experience in new vehicle sale: Years of experience in Accessories sales: Years of experience in retails sales: Willingness to Relocate to Thane/Ahmedabad: Notice Period / Availability to Join: Association with Tata Motors / Tata Group (Interviewed / Selected / Worked) Current Salary (Including Variable Pay): Expected Salary (Including Variable Pay): Please do not apply if you are already in discussion with any Tata group company

📌 Senior Manager-Sales (Mumbai)
🏢 Tata Motors Global Services
📍 Mumbai