Key Responsibilities
As a member of the Tax team, you will be responsible for delivering an effective client experience while assisting with US tax preparation and filing queries. Client Interaction and Query Resolution
- Resolve client queries related to US tax preparation and tax filing through chat.
- Understand client concerns and provide clear, accurate, and timely responses.
- Guide clients through tax preparation processes, required documentation, and relevant tax forms. Tax Preparation Support
- Assist clients with questions concerning tax-related information and the tax filing process.
- Review relevant financial documents and client-provided information to identify discrepancies or missing details.
- Apply knowledge of US Taxation principles to address client queries within the scope of the role. Issue Management and Quality Assurance
- Identify and resolve client concerns efficiently, escalating complex issues to the appropriate team when necessary.
- Maintain high standards of accuracy, professionalism, and data confidentiality.
- Ensure compliance with established processes and quality guidelines.



Performance and Continuous Learning
- Meet defined productivity, response-time, and quality targets.
- Participate in training sessions to strengthen knowledge of US Taxation and client-handling procedures.
- Continuously improve product knowledge and communication skills to deliver a positive client experience. Cab Transportation
- Cab facility will be provided to employees whose assigned shift starts after 4:00 PM. Food Facility
- Food will be provided to employees who stay in the office beyond 8:00 PM or whose shift starts late, as applicable. Professional Development
- Gain practical exposure to US Taxation and tax preparation processes.
- Develop client communication, problem-solving, and query-resolution skills.
- Work in an international business workplace and build domain-specific expertise. Pay: ₹40,000.00
- ₹50,000.00 per month

Benefits:
- Commuter assistance
- Food provided Work

Location:
In person

📌 Tax Associate (Hyderabad)
🏢 KMK & Associates
📍 Hyderabad