03 Nov
|
eTutorsZone
|
India
About eTutorsZone eTutorsZone provides personalized online tutoring for K–12 students, SAT/ACT preparation, and enrichment programs. We are looking for an organized, proactive qualified to manage tutor recruitment, administrative tasks, and daily operations.
Key Responsibilities
Human Resources
- Recruit, screen, and coordinate interviews for tutors and support staff.
- Manage onboarding, documentation, orientation, and policy communication.
- Maintain staff records, availability, attendance, and performance feedback.
- Coordinate tutor transitions, notice periods, and handovers. Administration
- Maintain accurate student, parent, tutor, and enrollment records.
- Manage shared inboxes and official communication channels.
- Prepare invoices, track payments, and follow up on outstanding balances.
- Verify completed lessons and maintain tutor payment records.
- Update TutorBird and prepare routine reports. Daily Operations
- Coordinate trial lessons, enrollments, and student–tutor matching.
- Manage recurring schedules, cancellations, rescheduling, and makeup lessons.
- Ensure students and tutors receive class links and schedule updates.
- Respond promptly and professionally to parent and tutor inquiries.
- Track attendance, missed lessons, and unresolved concerns.
- Coordinate academic progress updates with tutors and the academic team.
- Escalate issues when needed and follow through until resolved. Qualifications
- Bachelor’s degree preferred.
- At least 3 years of experience in HR, administration, customer support, or operations; education or online tutoring experience is a plus.
- Excellent spoken and written English.
- Strong organization, attention to detail, and follow-up skills.
- Comfortable using Google Workspace, Excel/Google Sheets, scheduling tools, and online communication platforms.
- Ability to handle confidential information and manage multiple priorities independently.
- Reliable internet connection and a quiet workspace. What We’re Looking For : A dependable team member who takes ownership, communicates clearly, and helps create a smooth experience for students, parents, and tutors. Work schedule: Must be available to support U.
S. Eastern Time business needs. Pay: ₹18,000.00
- ₹25,000.00 per month Work
Location:
Remote
📌 HR and Admin (India)
🏢 eTutorsZone
📍 India