03 Nov
|
Golden Opportunities
|
Chennai
03 Nov
Golden Opportunities
Chennai
Job Description
– Service Manager
- Job Details Job Title: Service Manager Job
Location:
Virugambakkam, Chennai Work Model: Mandatory Work from Office
Experience:
8–12 Years
Salary:
As per Industry Standards Industry: Automobile / Two-Wheeler
- Candidate Expectations Total
Experience:
8–12 Years Relevant
Experience:
Automobile / Two-Wheeler Service & Workshop Management Candidate
Location:
Chennai Skills – Mandatory: Service Management, Two-Wheeler Service Candidate Industry: Automobile / Two-Wheeler Diversity: Not Specified
- Education and Certification Qualification: Graduate / Diploma – Preferred Specific Remarks: Solid experience in automobile/two-wheeler service operations and team management preferred. Certification: Not Specified
- Detailed
Job Description
- Manage day-to-day service and workshop operations.
- Lead, motivate and monitor Service Advisors, Technicians and workshop staff.
- Ensure timely and quality completion of vehicle servicing and repairs.
- Monitor workshop productivity, service targets and customer satisfaction.
- Handle customer complaints and ensure timely resolution.
- Ensure proper vehicle diagnosis and repair as per company standards.
- Monitor service bookings, job cards, billing and vehicle deliveries.
- Coordinate with the spare parts team for smooth service operations.
- Ensure workshop cleanliness, safety and process compliance.
- Track service revenue, productivity and overall operational performance.
- Prepare service performance reports and provide regular updates to management.
- Key Skills KEY
SKILLS:
Service Management | Automobile Service | Two-Wheeler Service | Workshop Management | Service Operations | Team Management | Service Advisor Management | Technician Management | Vehicle Diagnosis & Repair | Customer Relationship Management | Customer Complaint Handling | Service Target Achievement | Workshop Productivity | Service Revenue | Job Card Management | Billing & Vehicle Delivery | Spare Parts Coordination | Quality Control | Safety & Process Compliance | Service Reporting
- Other Specific Remarks Additional
Requirements:
Strong hands-on experience in two-wheeler service operations, workshop management, team handling, customer complaint resolution and service target achievement.
📌 Service Manager (Chennai)
🏢 Golden Opportunities
📍 Chennai