Job title: Field Service Engineer Company: Zenergize Power Tech Pvt. Ltd.

Location:
Coimbatore/Indore/Pune (with extensive field travel)

Experience:
1-4 years Employment type: Full-time

About the role
Zenergize is a well-funded, fast-growing deep-tech company founded by IIT/IIM alumni, designing and manufacturing indigenous EV DC quick chargers and solar inverters to power India's energy transition. With a 50+ member team, we're already at a 50 crore annualized revenue run rate and targeting 100 crore by the end of this financial year. We're at an exciting stage of growth, where ambitious people can accelerate their careers, take ownership of meaningful challenges, work on cutting-edge technology and see the tangible impact of what they build. If you want to learn fast, grow with a high-energy team and help build world-class technology from India, Zenergize is the place to be. Learn more

about us
at www.zenergize.in or visit our LinkedIn Roles and Responsibilities
- Answer technical queries from customers, dealers and installers by phone, email and WhatsApp, and resolve issues within agreed timelines.
- Diagnose inverter and EV charger faults remotely using error codes, monitoring apps and step-by-step troubleshooting.
- Log every complaint in the ticketing system and track it through to closure,



with clear records of the root cause and the fix.
- Train dealers, installers and channel partners on installing, configuring and maintaining Zenergize products.
- Keep a record of spares used in the field and share service reports on a weekly and monthly basis.
- Follow safety procedures at every site and make sure installations meet Zenergize's standards. Key Requirements
- Diploma or B.
Tech/BE in Electrical, Electronics or Electrical & Electronics Engineering.
- 1-4 years of experience in technical support, service or installation for solar inverters, UPS, power electronics, EV chargers or similar electrical products
- Good understanding of AC/DC circuits, wiring, earthing, protection devices (MCB, SPD, RCCB) and basic power electronics
- Basic computer skills (MS Excel, email). Experience with a ticketing or CRM tool is a plus.
- Clear communication in Hindi and English along with regional language, with the patience to guide non-technical customers by phone.
- Willing to travel to customer and installer sites, and to work flexible hours when there's an urgent breakdown.
- Two-wheeler and valid driving licence preferred Benefits Offered- Health Insurance Travel Allowance PF

📌 Field Service Engineer (Pune)
🏢 Zenergize
📍 Pune