03 Nov
|
Neha Chauhan Narang
|
New Delhi
03 Nov
Neha Chauhan Narang
New Delhi
Role & responsibilities
- Conduct one-on-one consultations with customers to understand their sleep patterns, challenges, lifestyle and wellness goals.
- Assess sleep-related concerns and identify behavioural and lifestyle factors affecting sleep quality.
- Develop personalised sleep improvement plans based on individual needs.
- Guide customers on sleep hygiene, bedtime routines, relaxation techniques and healthy sleep habits.
- Educate customers on sleep science, circadian rhythms and factors influencing sleep quality.
- Provide ongoing coaching, monitor progress and adapt recommendations based on customer feedback.
- Help customers understand and effectively use DUSQ's wearable sleep technology.
- Review sleep-related insights and data to support personalised recommendations.
- Maintain customer progress records and document coaching sessions.
- Escalate potential medical concerns or symptoms requiring clinical evaluation to qualified healthcare professionals.
- Collaborate with product and clinical teams to share customer feedback and improve the sleep experience. Preferred candidate profile
- 2-6 years of experience in sleep coaching, behavioural health, wellness coaching or a related field.
- Educational background in Psychology, Clinical Psychology, Neuroscience, Sleep Science, Behavioural Science or related disciplines.
- Knowledge of sleep physiology, circadian rhythms, sleep cycles and common sleep-related concerns.
- Understanding of CBT-I (Cognitive Behavioural Therapy for Insomnia) and evidence-based behavioural sleep interventions.
- Experience conducting one-on-one consultations and providing personalised sleep improvement guidance.
- Ability to assess sleep habits, identify behavioural patterns and recommend practical lifestyle modifications.
- Solid communication, active listening, empathy and interpersonal skills.
- Ability to track client progress, maintain session records and adapt coaching plans.
- Comfortable working with wearable technology, sleep-tracking devices and digital health platforms.
- Ability to work collaboratively with product, clinical and customer experience teams.
- Strong interest in sleep science, mental wellness and improving overall health outcomes. SHIFT TIMINGS
- 10-7AM OR 5AM-2PM IST( ROTATIONAL)
📌 Sleep Coaches (New Delhi)
🏢 Neha Chauhan Narang
📍 New Delhi