**Company: Kheewa Incorporation Employment Type: Full-Time Work Mode: Work from Home

Location:
Virtual

Experience:
0–3 Years Contact: (phone hidden) Company Description*
* Kheewa Incorporation is a business development consulting organization supporting Micro, Small, and Medium Enterprises across the Indian region. The company focuses on helping clients strengthen their business foundations and expand their market presence. In addition to business development consulting, Kheewa Incorporation offers promotion and portfolio management services. The team is driven by a singular motto: to enable sustainable growth for each client. Applicants will join a company committed to long-term client success and continuous improvement. Role Description The Customer Care Executive is a full-time remote role responsible for delivering responsive and professional support to clients. Day-to-day tasks include handling customer inquiries via phone, email, and chat, resolving issues, and providing accurate information about services and solutions. The role involves tracking and documenting interactions, escalating complex concerns when needed, and following up to ensure client satisfaction.



The Customer Care Executive will collaborate with internal teams to address client feedback, support sales activities by identifying opportunities, and contribute to process improvements in customer service operations. Consistent, explicit communication and a client-focused approach are essential to success in this position. Qualifications
- Strong customer-facing skills, including Customer Support, Customer Service, and a focus on Customer Satisfaction.
- Excellent Communication skills for interacting with diverse clients and internal teams.
- Basic Sales skills to identify potential opportunities, support cross-selling, and provide information on services.
- Ability to manage multiple inquiries, prioritize tasks, and maintain accuracy in documentation.
- Comfort working remotely with reliable internet access and familiarity with CRM or ticketing tools.
- Problem-solving mindset, patience, and a professional, client-centered attitude.
- Prior experience in customer care, call center, or client service roles is preferred.
- Relevant education in business, communications, or a related field is an advantage, but equivalent experience is also valued.

📌 Customer Care Executive (India)
🏢 Kheewa Incorporation
📍 India