03 Nov
|
GLOBELANCE
|
Vadodara
03 Nov
GLOBELANCE
Vadodara
## Job highlights
- Availability : Willingness to work in a rotational shift workplace,including nights and weekends.
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Education:
Preferably graduates
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Experience:
Prior experience in customer service or related fields is an advantage. . Communication
Skills:
Excellent command of English,both written and verbal. Chat Customer Service Executive
Key Responsibilities
- Answer incoming communications from customers via chat.
- Connect with customers to resolve issues using written communication only.
- Maintain a high level of professionalism and empathy while addressing customer inquiries.
- Document customer interactions and feedback accurately.
- Collaborate with team members to improve customer service processes. Qualifications
- Education: Preferably graduates; however, candidates with a minimum qualification of Class 12th and at least 1 year of relevant experience may also be considered.
- Experience: Prior experience in customer service or related fields is an advantage.
- Communication Skills: Excellent command of English, both written and verbal.
- Availability: Willingness to work in a rotational shift environment, including nights and weekends.
- Location: Must be willing to work from the office.
- Other: Candidates must not be currently pursuing any course or education. Technical Skills
- Basic computer proficiency is mandatory.
- Familiarity with chat support tools is a plus. Salary
- The monthly CTC for this role ranges from INR 26,000 to INR 38,000, depending on the candidates experience, skills, and overall suitability for the role. Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
📌 Chat Customer Support Executive (Vadodara)
🏢 GLOBELANCE
📍 Vadodara