## Job highlights
- Graduate/UG with min 1 year BPO experience and international voice experience for B.
Tech/MBA/MCA candidates
- Handle inbound/outbound customer interactions, generate sales, resolve queries, maintain CRM, and achieve sales targets
- Both side cabs provided with 24x7 shifts and 5 days working We are hiring for a Leading ITES Company for the role of Process Associate Walk-in Details Address: Outpace Consulting, C-29, Sec 2 Noida Nearest Metro: Noida Sec 15 (Exit Gate 3) Landmark: Near Hotel Nirulas Walk-in Time: 10:30 AM 2:00 PM Documents: Resume & Aadhaar To Apply for this Job Role: WhatsApp Your CV @ (phone hidden) Or, Call Our HR Team at the Number Mentioned Below: Anjili (phone hidden) Rimjhim (phone hidden) Aparna (phone hidden) Aksha (phone hidden) Roshni (phone hidden) Email: [email protected] JOB LOCATION & SALARY GURGAON 1: Graduate/UG with min 1 Year Exp in BPO 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred

Key Responsibilities





- Handle inbound and outbound customer interactions via calls, emails, or chat.
- Understand customer requirements and recommend suitable products/services.
- Generate sales by explaining product features, advantages, and offers.
- Build and maintain strong customer relationships.
- Resolve customer queries, complaints, and concerns professionally.
- Follow up with potential customers to maximize conversions.
- Achieve individual sales targets and customer satisfaction goals.
- Maintain accurate customer records and update CRM systems.
- Coordinate with internal teams to ensure timely issue resolution.
- Adhere to company policies, quality standards, and compliance guidelines. Important Notes
- B.
Tech, MBA & MCA freshers are not eligible
- B.
Tech/MBA/MCA candidates must have minimum 6 months International Voice experience
- Candidates pursuing regular education must bring NOC from college Tip: Carry your resume, be confident, and ensure good communication skills.

📌 Walk-in || Sr Associate (Delhi)
🏢 Outpace Consulting Services
📍 Delhi