Job Summary
• Conducting internal Investigations on complaints/ allegations of Behavioral, workplace harassment, employee disputes & other misconducts/ violation of policies.
• End to end responsibility of managing the cases assigned for investigation
• High End Documentation of Cases/projects/assignments
• Assisting in management of Centralized Consequence Management on concluded investigations of financial impropriety, workplace harassment and other market conduct related frauds
• Reviewing the investigation reports prepared by investigators and initiating consequence management on employees, that will involve initiation of disciplinary actions including preparing & issuing various letters like educatory note, warning, reprimand and termination.
• Basis non
- compliant severity provide recommendations to internal MLI stakeholders for amendments in pre-established policies and procedures
• Creating reports and trends for Senior Management review
• Productiveness in leading /participating in projects & assignments
• Conducting educatory/awareness sessions
• Periodic connects with Business leaders of processes which are identified as potential risk accounts/locations to create preventive action plan
• Open to travel to other locations(pan-India) and support business requirement at short notice
• Proficient with developing and publishing dashboards, insights to Senior Leadership on investigations/ centralized consequence management.




• Keen to learn and participate in various data analytical activities through use of Agentic AI and tools.

Key Responsibilities
• Handling complaints of Behavioral/ workplace harassment for investigations
• Ensure conclusion of investigation in timely and qualitative manner.
• Analyze trends to identify hotspots and work closely with HR and Business Leaders create interventions.
• Digital Enablement Measures of Success
• Minimum number of escalations and deviations
• Investigations with Zero or minimal error
• Timely follow up and close monitoring of TAT. Desired qualification and experience
• Graduate/Post Graduate Degree preferably in in Law/ Human Resources
• 6-8 years of experience in employee conflict investigations and resolutions.
• Deep knowledge of HR Policies and Procedures
• Skilled in Microsoft office suit including power point & advanced excel
• Working knowledge of AI will be a value add Knowledge and skills required:
• Ownership mindset, Quick Learner, Multi Tasking
• Strong results and solutions orientation
• Robust organization & project management skills
• Ability to collaborate across diverse stakeholders and departments
• Strong verbal & non-verbal communication skills
• Projects already completed which identified opportunities, and contributed to ideas for better metrics reporting and processes.

📌 Manager - Internal Assurance (Gurugram)
🏢 Axis Max Life Insurance
📍 Gurugram