- Manage counter sales operations at our jewelry showroom, ensuring high levels of customer satisfaction.
- Develop and maintain strong relationships with customers, identifying their needs and preferences to drive repeat business.
- Oversee retail sales team members, providing guidance on product knowledge, sales techniques, and customer service standards.
- Analyze sales data to identify trends, opportunities for improvement.
Job Requirements :
- 3-5 years of experience in luxury sales or retail sales within the gems & jewellery industry.
- Proven track record in managing counter sales teams and driving revenue growth.
- Robust understanding of luxury brands and products; ability to communicate effectively with high-end clients.
- Excellent communication skills with a focus on building long-term relationships with customers.