Job Description :

- Designation: Jr. Engineer/ Engineer
- Department: Service
- Experience: 0 to 4 years
- Location: Gandhinagar
- Edu. Qualification: BE/B.Tech/Diploma - EC/Electrical

Roles and Responsibilities

- Responds to customer complaints
- Evaluates and resolves problems of the customer
- Assists in installing the equipment
- Analyzes, inspects and reviews findings to determine the solution to the problem that the customer demands
- Works alongside with technical sales engineers
- Offers customer training for the product
- Repairs, tests and maintains equipment
- Monitors performance of the product
- Maintains product manuals
- Provides customers with regular reports and feedback on their service requests




- Develops and maintains relations with customers; reports common complaints of customers to top management in order to address the situation for future reference
- Makes recommendations to maintenance technicians and offers feedback on product development, features and functions.

Required Candidate profile

- Fundamental knowledge of Electrical/Electronic Troubleshooting
- Ready to travel
- Excellent analytical and problem-solving skills must be possessed by all service engineers.
- Excellent communication skills both written and verbal in order to relay the problem and solution to customers and top management.

📌 Urgent Hiring For the position of Service Engineer @SLTL Group (Gandhinagar)
🏢 Sahajanand Laser Technology (SLTL)
📍 Gandhinagar