03 Nov
|
Airtel
|
Gurugram
This role is responsible for project management and service delivery of all products & services.
- Project management, planning and scheduling implementation of MPLS services.
- On Time, within budget Implementation of the complete project
- Customer engagement to address customer dependencies & e2e project delivery as per signed scope of work.
- Enhance service delivery experience for the customer & revenue for the organization.
Key Deliverables
- Customer engagement & communication
- Project kick off meeting/call with Customer
- Resolution of customer dependencies
- Share Project Plan with the customer
- e2e tracking & monitoring of project delivery
- Proactive & timely project status update to the customer
- Project Stage tracking & ensure timely delivery
- Project follow ups, escalations and constraint resolution
- Delivery of third party media/bandwidth
- Customer CPE integration & testing
- Schedule planned activities with the customers
- Accelerate & Maximize revenue by faster deployment of project.
Skills Required
- Good understanding of project management concepts and methodology
- Excellent relationship management with customer, cross functional team
- Good written and verbal communication skills
- Valuable understanding of products, services
- Good planning & execution skills
- Can do attitude & problem solving skills
- Quick thinking & analytical ability
- Process orientation and eye for detail
- Result Orientation
International customer management and direct customer-facing experience
IPLC / leased line / global telecom circuit delivery experience
End-to-end project/program management, including schedule, RAID, dependencies and governance
Team leadership experience, including leading senior and cross-functional resources
Strong MPP/MS Project capability, including schedule baselining, critical path and milestone tracking
Excellent written, spoken and executive presentation capability, including customer/leadership decks
BE/B.Tech in Telecom/ECE + PMP certification
📌 Project Manager (Gurugram)
🏢 Airtel
📍 Gurugram