Associate - US On-boarding (Gurugram)

Associate - US On-boarding (Gurugram)

03 Nov
|
AMH Services
|
Gurugram

03 Nov

AMH Services

Gurugram

About the Team / Organization

Outscale Partners is a fully owned subsidiary of The Argenbright Group and was

established in 2022. The group brings more than 45 years of experience in transforming labour-intensive, essential frontline services across industries. It has operations across the United States, the United Kingdom, Middle East and India, supporting clients through a

solid combination of industry expertise, technology, and people-centric service models.

Outscale Partners focuses on delivering innovative workforce and service solutions that enhance operational efficiency and customer experience.

- Shift Timing: Rotational / Day Shift / Night Shift (e.g., 9:00 AM 6:00 PM or US

Shift/as per requirement).

- Work Mode: Work from Office / Hybrid / Remote.
- Cab Facility: Company-provided cab for pick-up and drop as per the company

transport policy

- Medical Policy: Comprehensive medical insurance policy with coverage for specified parents

Role & responsibilities

Job Summary

The Talent Screening & Onboarding Specialist is responsible for managing end-to-end pre-employment screening and onboarding activities for employees and contractors across multiple client programs. This role ensures timely completion of background verification, drug testing, client-specific badging requirements, credential activation, compliance tracking, and onboarding support while maintaining service level agreements and delivering exceptional candidate experience.

Principal Accountabilities

Background Verification (BGV) Management

- Coordinate and manage end-to-end background verification activities through approved screening vendors.
- Monitor all pending verifications including employment, education,



criminal, licensing, and reference checks.
- Follow up with candidates, employers, educational institutions, and third-party vendors to ensure timely completion.
- Review screening reports and identify discrepancies requiring further investigation.
- Maintain accurate documentation and audit-ready records.

Drug Testing & Compliance

- Coordinate pre-employment, random, reasonable suspicion, post-accident, follow-up, and client-required drug testing programs.
- Monitor candidate testing status and ensure compliance with customer and company requirements.
- Partner with testing laboratories, Medical Review Officers (MROs), and testing vendors.
- Maintain confidentiality of sensitive medical and screening information.

Client Badging & Credential Management

- Manage client-specific badge renewals, badge activations, and credential requests.
- Process contractor onboarding requirements for customer access systems and client portals.
- Coordinate completion of consent forms, background check renewals, and additional client compliance documentation.
- Track badge expiration dates and proactively initiate renewal activities.

Onboarding Operations

- Support client-specific ad-hoc works and special operational requests.
- Ensure completion of all required onboarding documents, agreements, acknowledgements, and compliance forms.
- Serve as the primary point of contact for onboarding-related queries.
- Ensure SLA adherence.
- Responds to all external inquiries for drug and alcohol testing inquiries within 24 business hours of receipt.

Reporting:

- Maintain onboarding trackers and operational reports.
- Analyze onboarding, screening, and compliance metrics.

📌 Associate - US On-boarding (Gurugram)
🏢 AMH Services
📍 Gurugram

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