03 Nov
|
Gratitude India
|
Indore
03 Nov
Gratitude India
Indore
Manage daily BPO operations, KPIs, SLAs, compliance, team performance, workforce planning and process improvements. Lead, coach and develop teams while ensuring operational efficiency and stakeholder satisfaction.
Required Candidate profile
5–10 years of BPO Operations experience with relevant Google Product exposure, solid KPI/SLA management, team leadership and workforce planning skills. Ex-TCS employees are not eligible.
📌 Operations Manager (Indore)
🏢 Gratitude India
📍 Indore