Job description:

Role Overview:
We are looking for a Facilities & Operations Manager with experience in managing corporate office infrastructure and utility systems (preferably within a high-compliance or pharmaceutical environment) to oversee day-to-day operations, maintenance schedules, statutory compliance, vendor management, and space planning while managing annual OPEX/CAPEX budgets.

Key Responsibilities:

1. Technical Operations & Engineering Maintenance (Hard Services)
• Manage the day-to-day functioning of critical corporate office infrastructure, including HVAC systems, electrical panels, UPS, lifts, firefighting systems, DG sets, and plumbing.
• Implement a 52-week Planned Preventive Maintenance (PPM) schedule, as well as predictive and breakdown maintenance in coordination with engineering teams.
• Monitor Building Management Systems (BMS) closely to ensure minimal utility downtime and prompt repairs.
• Conduct periodic inspections of all technical installations and maintain detailed maintenance logs for audits and compliance.

2. Soft Services, Hygiene & Workplace Aesthetics
• Supervise housekeeping, pantry, cafeteria, pest control, and horticulture services, ensuring strict maintenance and safety standards tailored to a pharmaceutical setting.
• Coordinate daily facility checklists, cleanliness audits, and monthly service quality reviews.
• Oversee the maintenance of office furniture, fixtures, lighting, signage, and overall aesthetic upkeep of the premises.
• Liaise with cafeteria vendors for equipment maintenance, hygiene audits, and strict food safety compliance.

3. Statutory Compliance,



Health & Safety
• Ensure 100% compliance with all relevant statutory norms, including the Shops and Establishment Act, Fire Safety Act, environmental regulations, and pollution control norms.
• Define and implement Standard Operating Procedures (SOPs) for equipment maintenance and hazardous waste disposal (electrical, mechanical, and plumbing).
• Conduct and document safety audits, risk assessments, and regular emergency mock drills in collaboration with HR and safety teams.
• Maintain up-to-date firefighting systems, alarms, extinguishers, emergency lighting, first-aid kits, and evacuation maps across all office areas.

4. Vendor Management & Procurement
• Identify, evaluate, and onboard specialized service providers for heavy utilities (lifts, HVAC, STP, transformers, DG sets, and UPS) and cafeteria services.
• Define clear Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) for all third-party maintenance vendors.
• Manage vendor performance using evaluation scorecards, ensuring timely contract renewals, compliance documentation, and payment processing.
• Adhere to company procurement policies and coordinate with the purchase team for vendor empanelment and periodic audits.

5. Financial Management,



MIS & Sustainability
• Prepare and manage the annual OPEX (Operational) and CAPEX (Capital) budgets for the corporate office facility.
• Monitor consumption trends of electricity, water, and DG fuel to identify opportunities for operational expenditure optimization.
• Drive energy conservation and sustainability initiatives, including LED retrofitting, water recycling, paper reduction, and digitalization projects.
• Present comprehensive monthly MIS reports on costs, consumption trends, maintenance schedules, and improvement projects to senior management.

6. Space Management & Office Fit-outs

• Plan and execute space management activities, including seating layouts, workstation allocations, and internal team relocations.
• Coordinate with architects and contractors for office fit-outs, interior refurbishments, or infrastructure expansion projects.
• Maintain updated AutoCAD drawings, space utilization reports, and real-time occupancy data.
• Ensure ergonomic standards in workplace design and furniture maintenance, and conduct life-cycle assessments for timely asset replacement.

Preferred Skills:
• Strong understanding of corporate facility management (both hard and soft services)
• Experience in statutory compliance, safety regulations, and government audits
• Knowledge of technical building systems (HVAC, DG sets, BMS, UPS)
• Strong vendor management, SLA definition, and contract negotiation skills
• Proficiency in annual OPEX/CAPEX budgeting, Excel, and AutoCAD layouts

📌 Assistant Manager Facility Maintenance (Mumbai)
🏢 Navlakha Management Services
📍 Mumbai