03 Nov
|
Team Computers
|
Navi Mumbai
03 Nov
Team Computers
Navi Mumbai
Role & responsibilities
- Provide L1/L2 desktop and technical support to users.
- Troubleshoot hardware, software, Windows OS, Outlook, and MS Office/O365 issues.
- Basic knowledge of Active Directory, LAN/Wi-Fi, TCP/IP, DNS and DHCP.
- Handle user tickets and ensure timely resolution as per SLA.
- Install, configure and troubleshoot laptops, desktops, printers and other IT peripherals.
- Provide remote and onsite support to users.
- Coordinate with internal teams and vendors for issue resolution.
- Maintain IT asset and support-related records.
Preferred candidate profile
Desktop Support | Windows | Active Directory | O365 | Outlook | LAN/Wi-Fi | TCP/IP | DNS | DHCP | ITSM/Ticketing Tools | Remote Support
Perks and perks
📌 Hiring For Desktop Support Engineer, Airoli (Navi Mumbai)
🏢 Team Computers
📍 Navi Mumbai