Hiring Alert: Customer Support / Customer Service Executives Multiple BPO/KPO
Companies
Location: Delhi NCR (Gurugram, Noida, Delhi)
Salary: 2.5 LPA 6 LPA
Experience: Freshers and experienced candidates, as per role requirements
Work Mode: Work from Office
Industry: BPO / KPO / Customer Service
Job Description
We are hiring enthusiastic and customer-focused candidates for multiple Customer Support and Customer Service roles across reputed BPO/KPO companies in Delhi NCR.
Candidates should have positive communication skills, a positive attitude, and the ability to handle customer queries professionally. Both local candidates and candidates willing to relocate to Delhi NCR are welcome to apply.
Roles and Responsibilities
- Handle customer queries through calls and other communication channels, as per role requirements.
- Provide accurate information and effective solutions to customer concerns.
- Maintain professional communication and ensure a positive customer experience.
- Handle customer complaints patiently and escalate complex issues when required.
- Maintain accurate records of customer interactions in the system.
- Follow company policies, procedures, and quality standards.
- Meet performance targets related to customer satisfaction, productivity, and service quality.
- Work collaboratively with team members to ensure smooth operations.
Eligibility Criteria
- Good verbal communication skills in English and/or Hindi, depending on the role.
- Customer-focused attitude with good listening and problem-solving skills.
- Basic computer knowledge and familiarity with system navigation.
- Freshers and experienced candidates may apply, depending on the specific opening.
- Willingness to work in rotational shifts, including night shifts where applicable.
- Comfortable working from the office in Delhi NCR.
- Candidates willing to relocate to Delhi NCR are also welcome.
Work Schedule and Benefits
- Working Days: 5 days a week, as per the assigned role.
- Weekly Offs: 2 rotational weekly offs.
- Shifts: Rotational shifts.
- Cab Facility: Two-way cab facility, subject to company and role eligibility.
- Salary Package: 2.5 LPA to 6 LPA, depending on experience, skills, and role.
How to Apply?
Interested candidates can share their updated CV at:
Email:
[email protected]
Contact: (phone hidden) | (phone hidden)
Candidates interested in relocating to Delhi NCR are encouraged to apply.
Please mention your current location, total experience, notice period, and expected CTC while sharing your CV.
📌 Customer Support Representative (Delhi)
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