Job Summary:

We are looking for a Technical Support Executive to handle global customer queries (US & Europe) through voice, chat, web, and email. The role involves providing technical assistance on Stellar software products, ensuring customer satisfaction, and meeting monthly sales targets.

Key Responsibilities:

- Resolve technical support queries via voice, chat, web, and email.
- Provide product-related technical assistance to global customers.
- Achieve monthly sales targets for designated products.
- Maintain quality benchmarks and customer satisfaction.
- Ensure positive customer feedback and service excellence.

Required Skills:

- Robust communication skills (error-free).
- Experience in Technical Support / Software Support / Application Support.
- Customer-handling and problem-solving skills.

Perks & Benefits:

- Fixed SaturdaySunday off
- US holidays
- Rotational shifts (8 AM5 PM / 3 PM12 AM / 11 PM–8 AM)
- Free cab & free meals
- Shift Allowance

Interested candidates may apply or share their profile in this email id [email protected] and in this also (phone hidden).

📌 Technical Support Executive (Noida)
🏢 Stellar Information Technology
📍 Noida