Roles and Responsibilities :

- Manage a team of telesales representatives to achieve revenue targets through effective upselling and cross-selling strategies.
- Develop and implement outbound sales campaigns to drive lead generation, conversion rates, and overall business growth.
- Analyze market trends, customer needs, and competitor activity to identify opportunities for upselling existing products or services.
- Monitor key performance indicators (KPIs) such as call volume, conversion rates, and customer satisfaction to optimize sales processes.

Job Requirements :

- 7-15 years of experience in B2C sales or inside sales with a focus on telecom/ISP industry.
- Proven track record of achieving target achievements in a fast-paced environment with multiple priorities.
- Solid understanding of b2c sales principles, including upselling techniques and revenue generation strategies.
- Excellent team handling skills with ability to motivate teams towards common goals.

📌 Senior Telesales ManagerC) || Naukri (Delhi)
🏢 Info Edge
📍 Delhi