Reports To: Chief of Staff, CPO s Office
Location: India (Remote)

About the Role:

We re hiring an Employee Experience Internal Events Lead to design and deliver programs, communications, and experiences that strengthen connection, recognition, and culture across HighLevel s global, remote-first workforce.

This is a senior, hands-on operator role. You ll own the portfolio and personally execute meaningful work across strategy, planning, communications, vendor management, budgets, program design, and delivery, while also directing support from specialists, seasonal staff, agencies, and vendors. You should be equally comfortable shaping an initiative and experience concept, writing compelling employee communications, building a detailed event plan, solving an attendee issue onsite, and improving the process before the next cycle.

You ll work closely with the Chief of Staff, Marketing, Finance, Legal, People Operations, and leaders across the business to create experiences employees want to participate in and remember.

What You'll Do

Employee Experience

- Own the Strategy for Employee Programs and Initiatives: Own the strategy for employee Programs and initiatives, recognition, and events aligned with HighLevel s culture, values, and business priorities.
- Design Culture Defining Experiences: Create programs and initiatives that strengthen connection, recognition, belonging, and pride across a remote and distributed workforce.
- Build the Employee Experience Calendar: Own the annual calendar of employee experiences, recognition moments, campaigns, events, and cultural activations.
- Drive Participation Community: Develop creative ways to increase employee participation and create momentum around programs before, during, and after launch.
- Measure What Resonates:



Track program participation and feedback, and partner with the org effectiveness team to understand how programs connect to broader engagement results.

Signature Internal Events

- Deliver Best-in-Class Internal Events: Lead end-to-end strategy and execution for Leadership Kickoff, HighLevel s 1,700-2,000 person Global Retreat, and other flagship internal employee events.
- Bring HighLevel s Culture to Life: Ensure every internal event reflects our culture, brand, and values through the programming, workplace, communications, content, and details.
- Own the Employee Attendee Journey: Design the full attendee journey from the first announcement through travel, onsite participation, and post-event follow-up.
- Lead Agencies Vendors: Manage event agencies and partners across venues, production, A/V, travel, hotels, transportation, catering, and other internal event services.
- Own Event Readiness Execution: Build detailed plans, manage budgets and risks, establish readiness checkpoints, and lead onsite delivery and escalations for internal events.

Employee Communications Storytelling

- Write Employee Communications: Draft clear, compelling communications for events, recognition, employee programs, employee campaigns, and culture initiatives.
- Build Excitement Adoption: Create communications that do more than inform; they should generate interest, participation, and emotional connection.




- Partner on Broader Internal Communications: Work closely with the Chief of Staff on company-wide messaging, executive communications, and channel strategy while owning communications for the programs in your portfolio.
- Tell the Story of HighLevel s Culture: Capture and share the moments, employee stories, and outcomes that bring HighLevel s culture to life.

Social Community Engagement

- Leverage Social Channels: Use internal and external social media thoughtfully to amplify employee experiences, recognition, events, and culture in partnership with Marketing and Internal Communications.
- Create Shareable Moments: Design events and programs with storytelling and social amplification in mind.
- Activate Employee Voices: Identify opportunities for employees and leaders to authentically share their stories and celebrate the HighLevel community.
- Stay Current on Engagement Trends: Bring fresh ideas from employee experience, events, social media, and community building into HighLevel s programs.

Operational Excellence

- Build Repeatable Playbooks: Create strong processes, SOPs, run-of-show documents, vendor briefs, and reusable frameworks for every major program.
- Continuously Improve: Use employee feedback, participation, cost, and operational data to improve programs, vendors, and events each cycle.
- Use AI Automation: Apply AI and automation to improve planning, communications, attendee support, reporting, and repetitive workflows.

Disclaimer: This job posting and Location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Employee Experience & Internal Events Lead (New Delhi)
🏢 HighLevel
📍 New Delhi