Company Introduction

ROYAL is a qualified Collection and Recovery Agency committed to providing reliable, efficient and result-oriented collection services to Banks, Non-Banking Financial Companies (NBFCs), Financial Institutions and Corporate Organisations.

Our MissionTo deliver professional, transparent and result-driven collection services while maintaining the highest standards of integrity, discipline and customer service.

1. Our ServicesLoan Recovery & Hard Collection
2. EMI Collection Services
3. NPA & Overdue Account Management
4. Field Collection Operations
5. Tele-Calling & Follow-up Services
6. Banking & NBFC Collection Support
7. Customer Verification & Field Visits
8. Settlement Follow-up & Payment Coordination

Communication: Strong verbal and written communication skills for interacting with clients,



staff, and management.

Software Proficiency: Working knowledge of the Microsoft Office Suite (Word, Excel, Outlook) or Google Workspace.

Education: High school diploma or equivalent (some roles prefer associate or bachelor's degrees depending on the industry).

File & Data Management: Organize and maintain physical and digital filing systems, perform data entry, and update records Traveling mandatory

Communication & Reception: Answer phone calls, direct inquiries, greet and direct visitors at the front desk, and manage incoming/outgoing mail and courier services

📌 Personal Assistant (Kolkata)
🏢 Royal Collection
📍 Kolkata