Position : Customer Support Executive

Location: TNagar, Chennai

Experience : Fresher / 1-3 yrs in Tele Sales

Skills :

Required valuable communication skills, should be able to converse in English, Hindi, Tamil / Telugu. (Multilingual will be preferred)

Fluent conversation skills in Hindi & English Is must.

Job Description :

Need to do sales related outbound calls.

Need to answer customer’s queries through voice services, inbound / outbound.

Ability in cross selling.

Address the customer mails to provide appropriate resolution on time.

Understanding the customer’s requirement and respond promptly.

Generating sales leads that develop into new customers.

Contributes to team effort by accomplishing related results as needed

Maintain documentation of customer inquiries and responses for future reference

Handle dissatisfied customers in a polite and professional way.

Answering customers' queries on the product.

Willingness to work in shift system in 9AM to 9PM window.

Flexible to work in Rotational Shifts (Day Rotational Shift) must be available to work on holidays and weekends

📌 Customer Support Executive (Chennai)
🏢 Skillforce Solutions Private
📍 Chennai