Customer Care Executive (Bengaluru)

Customer Care Executive (Bengaluru)

03 Nov
|
Digitide Solutions
|
Bengaluru

03 Nov

Digitide Solutions

Bengaluru

Job Description:-

1. Resolve inbound customer inquiries via voice, live chat, email,

and integrated social media channels

2. Provide real-time updates regarding order

tracking, delayed shipments, missing items, and

damaged cargo.

3. Troubleshoot user account issues, checkout errors, and

payment gateway failures.

4. Execute backend transactions like refunds,

order modifications, exchanges, and return merchandise authorizations using CRM tools and e-commerce platforms.

📌 Customer Care Executive (Bengaluru)
🏢 Digitide Solutions
📍 Bengaluru

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