Job description:
Job Title: Executive Assistant cum CRM (real estate company).
Location: Sukhmani Enclave, Barewal Awana, Ludhiana, Punjab
Employment Type: Full time
1. Job Overview
We are looking for a professional, organized, and proactive "Executive Assistant cum CRM" to manage executive-level coordination, customer relationship management, and sales-related administrative activities. The candidate will be responsible for maintaining customer records, handling client communication, coordinating meetings, and ensuring smooth follow-up and communication between management, clients, and office team.
2. Key Responsibilities: -
A. Executive Assistance & Coordination: -
- Provide administrative and coordination support to the management.
- Schedule meetings, appointments, and maintain the management's calendar.
- Handle official correspondence, calls, emails, and documentation.
- Coordinate communication between management, clients, and internal teams.
- Maintain confidential records and important business documents.
B. Customer Relationship Management (CRM):-
- Maintain and regularly update the company's CRM database.
- Record and manage customer enquiries, leads, and follow-up details.
- Track client interactions, site visit schedules, and enquiry status.
- Ensure timely follow-ups with prospective and existing customers.
- Maintain accurate customer records and generate CRM reports as required.
C. Client Communication & Follow-ups:-
- Handle incoming customer enquiries professionally through calls, WhatsApp, and other communication channels.
- Share relevant project information, brochures, and property details with prospective clients.
- Coordinate and confirm client meetings and property site visits.
- Follow up with interested customers and maintain proper communication records.
3. Required Skills & Qualifications: -
- Graduate in any discipline; preferably in Business Administration, Commerce, or a related field.
- Previous experience in Executive Assistance, CRM, Customer Relationship Management, or Real Estate Administration will be preferred.
- Proficiency in MS Office, Excel, Word, and email handling.
- Working knowledge of CRM software and customer database management.
- Strong organisational, coordination, and follow-up skills.
- Professional attitude with good interpersonal and time-management abilities.
If you are organized, professionally confident, detail-oriented, and passionate about delivering excellence in Executive support and Customer Relationship Management, we would be pleased to hear from you. Interested Candidates can share resume at "
[email protected]" or WhatsApp your resume at
"+91-(phone hidden)".
📌 Executive Assistant Cum CRM (Ludhiana)
🏢 PetPro
📍 Ludhiana