- Key Responsibilities
- Manage reservations, enquiries and booking confirmations.
- Respond to customers through WhatsApp, email, phone and online platforms.
- Convert customer enquiries into confirmed bookings.
- Manage social media accounts and marketing campaigns.
- Promote Ayurvedic treatments, wellness packages and accommodation.
- Maintain relationships with travel agencies and booking partners.
- Update website content, prices and special offers.
- Monitor customer reviews and improve online reputation.
- Develop strategies to attract international customers.
- Prepare weekly booking, sales and marketing reports.
- Requirements
- Strong English communication and sales skills.
- Experience in hospitality, reservations or digital marketing.
- Knowledge of social media, online booking platforms and Excel.
- Creative, organised and target-oriented.

- Expectations
- Increase reservations and monthly revenue.
- Respond quickly to customer enquiries.
- Improve enquiry-to-booking conversion rates.
- Generate recent leads and international bookings.
- Maintain high customer satisfaction.

📌 Reservation Specialist (Wayanad)
🏢 Ayurveda Yoga Villa Holistic Research Centre And Hospital
📍 Wayanad