Team Leader - Operations (Mira Bhayandar)

Team Leader - Operations (Mira Bhayandar)

03 Nov
|
Shadowfax
|
Mira Bhayandar

03 Nov

Shadowfax

Mira Bhayandar

Role: Team Leader

Purpose of Role: To run the end to end Hub Operations for their designated hub

Roles & Responsibilities:

Responsible for 100% Adherence in opening of hub at 6AM

Receiving the load from vehicle to the hub & in the portal with the other TLs

Sorting shipments according to Pincodes & Route wise in coordination with other TLs

Negotiating with riders during allocation of shipments

Bagging & Connecting the RTO, RTS Shipments & bags

Updation of Pincode to be done for the misroute & non-serviceable zone shipments

Tracking live performance of rider partner by viewing the statuses updated by the rider partner, solving on field queries & analyzing the dashboards

Real time calling on Not Contactable, CID and non OTP canceled cases

Closure of runsheet after completion of delivery & pickup rider wise

Adherence of Secondary QC Check before closing pickup runsheet

Mandatory adherence of Inventory Reconciliation on daily basis

📌 Team Leader - Operations (Mira Bhayandar)
🏢 Shadowfax
📍 Mira Bhayandar

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