JOB DESCRIPTION – SYSTEM OPERATOR (SO)Company: TCS iON

Payroll Company: First Meridian (Innovsource)

Job Title: System Operator (SO)

Employment Type: Full time

Job Location: Within the assigned city (travel may be required as per business requirements)

Shift Timing: 6:00 AM – 6:00 PM

Weekly Off: Rotational

About TCS iONTCS iON is a leading provider of assessment platforms, conducting prestigious academic and recruitment examinations across India and internationally.

Examinations are conducted at various centres across the country, and System Operators play a critical role in ensuring smooth examination operations and technical readiness.

- Educational Qualification & EligibilityBachelor's or Master's degree in Arts, Commerce or Science.
- Candidates with a 3-year diploma may also be considered.
- Candidate must be 18 years or above.
- Basic knowledge of MS Office is required.
- Hardware and Networking certification will be an added advantage.
- Good communication and interpersonal skills.
- Must be disciplined, ethical, adaptable and professionally responsible.
- Must be willing to work extended hours whenever required.
- Willingness to travel as per operational requirements.
- Must own a two-wheeler.

Key Roles & Responsibilities1. Technical Operations

- Ensure smooth execution of examinations conducted by TCS iON.
- Check and maintain the readiness of IT infrastructure and examination systems.
- Perform LAN setup, system checks and mock tests before examinations.
- Monitor computer systems, network connectivity and other technical assets.
- Ensure sufficient backup systems and equipment are available.

2. Examination Centre Management





- Manage pre-examination and post-examination activities.
- Coordinate with examination functionaries and centre management teams.
- Ensure all examination-related SOPs are followed.
- Monitor examination activities and report operational issues promptly.

3. Infrastructure & Asset Management

- Continuously monitor IT infrastructure and technical assets.
- Identify and report technical issues or potential disruptions.
- Coordinate with local infrastructure service providers and TCS iON Digital Zone Partners.
- Ensure timely technical support to maintain uninterrupted examination operations.

4. Reporting & Compliance

- Maintain timely reporting of all operational activities and incidents.
- Follow company policies, operational guidelines and standard operating procedures.
- Maintain the highest standards of integrity, confidentiality and professionalism.
- Remain alert, proactive and responsible throughout examination operations.
- Desired Skills & CompetenciesBasic understanding of computer hardware and networking.
- Basic MS Office knowledge.
- Good interpersonal and communication skills.
- Strong coordination and problem-solving abilities.
- Adaptability and flexibility.
- Ability to work under pressure and meet operational deadlines.
- High levels of discipline, integrity and accountability.
- Important Employment InformationThis position is on a third-party payroll of First Meridian (Innovsource).
- Candidates will be deployed at designated TCS iON examination centres.
- Full-time employment.
- 12-hour shift: 6:00 AM to 6:00 PM.
- Rotational weekly off.

Interested and eligible candidates are invited to apply.

📌 CCTV Operator (Mumbai)
🏢 Innovosource
📍 Mumbai