Customer Support Executive (Navi Mumbai)

Customer Support Executive (Navi Mumbai)

03 Nov
|
CalibeHR Business Support Services Private
|
Navi Mumbai

03 Nov

CalibeHR Business Support Services Private

Navi Mumbai

Location: Belapur, Navi Mumbai

Salary: 2.5 LPA – 4 LPA (depending on experience and communication skills)

Working Hours: Rotational shifts

Weekly Off: Rotational

Primary Responsibilities

• Handle customer queries and follow up on outstanding dues through phone calls and other communication channels.

• Update customer records and track collection progress.

• Coordinate with the collections team to achieve recovery targets.

• Maintain professional customer relationships and ensure customer satisfaction

.

Key Skills Required

• Excellent English communication skills.

• Strong negotiation and persuasion abilities.

• Ability to handle pressure and achieve targets.

• Excellent customer engagement and interpersonal skills.

• Strong analytical and problem-solving abilities.

• Ability to work efficiently in a quick-paced environment.

📌 Customer Support Executive (Navi Mumbai)
🏢 CalibeHR Business Support Services Private
📍 Navi Mumbai

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