We are looking for a friendly, professional and organised Receptionist to manage guest services, reservations and daily front-office operations.

- Key ResponsibilitiesWelcome guests and manage check-ins and check-outs.
- Handle reservations, phone calls, WhatsApp and emails.
- Coordinate treatment schedules with doctors and therapists.
- Communicate with housekeeping, kitchen and other departments.
- Handle guest enquiries, requests and complaints.
- Prepare invoices, collect payments and maintain records.
- Follow up with potential customers to increase bookings.
- Maintain accurate guest information and booking schedules.
- Submit daily occupancy, payment and activity reports.
- Keep the reception area clean and professional.
- RequirementsGood English and Malayalam communication skills.
- Basic computer and Excel knowledge.
- Friendly, honest, punctual and professional.
- Valuable organisational and customer service skills.
- Previous hospitality experience preferred.
- Performance ExpectationsAccurate reservations and payment records.
- Quick responses to guest enquiries.
- Daily reports completed on time.
- High guest satisfaction.
- Efficient coordination between departments.

📌 Receptionist (Wayanad)
🏢 Ayurveda Yoga Villa Holistic Research Centre And Hospital
📍 Wayanad