Customer Support Executive (Bengaluru)

Customer Support Executive (Bengaluru)

03 Nov
|
Moneymile Marketing Service Private
|
Bengaluru

03 Nov

Moneymile Marketing Service Private

Bengaluru

About the company:

- Moneymile Marketing Service Private Limited is a part of Insuremile Web Aggregator Private Limited. We offer our customers information and services regarding 2-wheeler insurance renewals.
- We are operating in 18 states across India and have over 10 Lakh customers
- We are already operating with a workforce of 1,000+ employees
- Our workforce comprises of 99% female employees
- We have over 70,000+ Google reviews
- We have a Glassdoor rating of 4.8

We are Hiring for the position of Technical and Customer support Executive (Work-from-office)

Female candidates only

Immediate joiners preferred

Must be fluent in Kannda, Tamil, Telugu and Hindi

Strong knowledge of talent acquisition, recruitment processes and HR operations

Work from Office

Working Days: Monday to Saturday (Alternate Saturdays are working).

Working Timings: 10.00AM to 6.00 PM

Job Responsibilities:

- Handle incoming customer and employee support calls.




- Assist with technical issues, login problems and platform-related queries.
- Support insurance claims and policy endorsement requests.
- Coordinate with insurance companies and internal departments.
- Follow up on pending issues and ensure timely resolution.
- Maintain issue records, ticket updates and daily reports.
- Escalate unresolved issues to the concerned team.
- Ensure qualified customer service and employee support.

Required Skills:

- Good communication and customer handling skills.
- Basic computer knowledge and MS Excel.
- Problem-solving and coordination skills.
- Ability to handle calls and follow up on issues.
- Patience, ownership and a positive attitude.

Preferred Candidates: Freshers / Experienced

Interested Candidates: Apply now!

📌 Customer Support Executive (Bengaluru)
🏢 Moneymile Marketing Service Private
📍 Bengaluru

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