Note : Need robust candidates with 6-7+ years of relevant experience into Zscaler from Tier-1 companies.

Strong Zscaler L3/L4 job involves being a Subject Matter Expert (SME) for Zscaler Internet Access (ZIA) & Zscaler Private Access (ZPA), handling advanced escalations, designing/deploying complex solutions, optimizing security policies (SSL, DLP, CASB), integrating with existing infra (Azure AD, Firewalls), troubleshooting critical issues (PAC files, App Connectors, Authentication), and automating tasks (Python/PowerShell) for Zero Trust security transformation, with deep networking and cloud security knowledge.

Core Responsibilities (L3/L4 Zscaler Engineer)

- Advanced Support: Act as the top escalation point for complex ZIA/ZPA incidents, leading Root Cause Analysis (RCA) for outages, authentication failures, and performance issues.
- Architecture & Design: Lead the design, deployment, and integration of Zscaler for large enterprises, ensuring alignment with Zero Trust principles.
- Policy & Optimization: Configure and fine-tune ZIA (URL filtering, threat protection, SSL inspection)



and ZPA (application access, ZPA Connectors) policies for security and performance.
- Integration: Manage integrations with Active Directory (SAML/SCIM), firewalls, SIEM (Splunk), and other security tools.
- Automation: Develop scripts (Python, PowerShell) for automating routine tasks, testing, and infrastructure provisioning.
- Mentorship: Provide technical guidance and training to L1/L2 support teams and document Standard Operating Procedures (SOPs).

Key Skills & Knowledge

- Zscaler Expertise: Deep knowledge of Zscaler ZIA, ZPA, Zscaler Digital Experience (ZDX), App Connectors, ZEN Nodes.
- Network Fundamentals: Strong understanding of routing, switching, firewalls, VPNs (IPSec/SSL), and traffic flows.
- Cloud Security: Concepts like CASB, DLP, SSL Inspection, Zero Trust Network Access (ZTNA).
- Troubleshooting: Packet captures, log analysis (SIEM), and diagnosing complex access/authentication flows (Azure AD, SAML).

📌 Zscaler Specialist - ZIA/ZPA/ (Bengaluru)
🏢 Wipro
📍 Bengaluru