03 Nov
|
WishLuck
|
Noida
Company: Wishluck
Location: Noida, Uttar Pradesh – On-site
Job Type: Full-time
Experience: 2–5 Years
Salary: As per industry standards and experience
About WishluckWishluck is a fast-growing D2C e-commerce company focused on delivering innovative and engaging products to customers across India. We operate through multiple online sales channels, including our own website and leading e-commerce marketplaces.
We are looking for an experienced and result-oriented Warehouse Operations Executive who has hands-on experience in e-commerce order fulfillment, warehouse management, inventory control, and marketplace operations.
The ideal candidate should have experience managing high-volume order processing, preferably handling up to 15,000 orders per day, and should be familiar with platforms such as Shopify, Amazon, Flipkart, and other e-commerce marketplaces.
Key Responsibilities1. E-commerce Order Processing &
- Fulfillment
- Manage end-to-end warehouse operations, including order processing, picking, packing, sorting, and dispatch.
- Handle high-volume e-commerce order fulfillment, with the ability to manage approximately 15,000 orders per day.
- Ensure all orders are processed and dispatched within the defined SLA and cut-off timelines.
- Monitor daily order volumes and ensure smooth operations during peak sales periods.
- Coordinate with warehouse staff to ensure accurate and timely order fulfillment.
2. Marketplace & • Shopify Operations
- Manage and monitor orders received through Shopify, Amazon, Flipkart, and other e-commerce platforms.
- Ensure proper order synchronization, processing, and dispatch across multiple sales channels.
- Monitor pending, cancelled, and unfulfilled orders.
- Ensure correct SKU mapping, product identification, shipping labels, and order documentation.
- Coordinate with marketplace teams to resolve order-related issues.
3. Inventory & • Stock Management
- Maintain accurate inventory records across warehouse systems and online marketplaces.
- Monitor stock levels, SKU-wise inventory, and product availability.
- Conduct regular stock audits, cycle counts, and physical inventory verification.
- Identify and resolve stock discrepancies, damaged products, and inventory mismatches.
- Ensure proper storage, bin allocation, barcode labeling, and SKU management.
4. Dispatch & • Logistics Management
- Coordinate with courier partners and logistics teams for timely order dispatch.
- Manage shipment manifests, shipping labels, and courier handovers.
- Track dispatch performance and ensure orders are handed over within the prescribed timelines.
- Monitor delayed shipments, failed deliveries, and shipment-related issues.
- Ensure smooth coordination between warehouse operations and logistics partners.
5. Returns & • RTO Management
- Handle customer returns, reverse logistics, and Return-to-Origin (RTO) processes.
- Inspect returned products and update inventory records accordingly.
- Identify damaged, missing, or incorrect products received through returns.
- Maintain proper records of return reasons and inventory adjustments.
- Coordinate with customer support and marketplace teams to resolve return-related issues.
6. Team Management & • Operational Reporting
- Coordinate with warehouse staff involved in picking, packing, testing, quality checks, and dispatch.
- Monitor daily productivity, order fulfillment rates, and dispatch performance.
- Prepare daily MIS reports related to orders, inventory, dispatch, and returns.
- Identify operational bottlenecks and suggest improvements in warehouse efficiency.
- Ensure warehouse discipline, safety, and proper utilization of resources.
Required Skills & • Qualifications
- Graduate in any discipline; relevant warehouse experience will be preferred.
- 2–5 years of experience in warehouse operations, preferably in a D2C or e-commerce company.
- Hands-on experience in high-volume order processing and fulfillment.
- Strong working knowledge of Shopify, Amazon Seller Central, Flipkart Seller Hub, and other e-commerce platforms.
- Knowledge of inventory management, SKU mapping, barcode systems, and order management.
- Experience in dispatch planning, courier coordination, and reverse logistics.
- Good knowledge of MS Excel and warehouse MIS reporting.
- Strong problem-solving, communication, and team coordination skills.
- Ability to work in a fast-paced environment and manage operational pressure.
Preferred Candidate Profile
- Candidates currently working with D2C brands, e-commerce companies, or high-volume fulfillment warehouses.
- Experience managing large-scale daily order volumes.
- Knowledge of warehouse management systems (WMS) and order management systems (OMS).
- Experience in managing warehouse teams and improving operational efficiency.
- Strong understanding of e-commerce order fulfillment cycles and marketplace operations.
What We Offer
- Prospect to work with a fast-growing D2C e-commerce brand.
- Exposure to multi-channel e-commerce and warehouse operations.
- Growth opportunities within the organization.
- A performance-driven and collaborative work environment.
Interested candidates can share their updated CV along with their current CTC, expected CTC, notice period, and relevant warehouse experience.
📌 Warehouse Operations Executive (E-commerce) (Noida)
🏢 WishLuck
📍 Noida