- Respond to enquiries from calls, WhatsApp, email, the website and social media quickly, ideally within the same day.

- Understand each customer's budget, travel dates, preferences and purpose of travel, and recommend the right package.

- Create attractive itineraries and quotations for domestic and international holidays, honeymoons, family trips, groups and corporate tours.

- Follow up consistently on every quotation and convert enquiries into confirmed bookings.

- Meet monthly sales and revenue targets, and maintain healthy margins on every booking.

- Upsell and cross-sell add-ons such as hotel upgrades, sightseeing, travel insurance, visas, forex, car rentals and property stays.

- Generate new leads through referrals, corporate tie-ups, housing societies, clubs, institutions and community networks.

- Build relationships with corporates, HR teams and associations for group, incentive and event travel.

- Coordinate with the operations team for smooth handover after booking, including payments, documents and confirmations.

- Collect advances and balance payments on time, as per company policy.

- Maintain all leads,



follow-ups and bookings in the CRM, and keep the sales pipeline up to date.

- Use AI and automation tools to speed up quotations, follow-ups and customer communication.

- Share weekly reports on enquiries, conversions, revenue and pipeline with management.

- Keep up with destinations, travel trends, visa rules and competitor offers to give accurate advice.

- Support campaigns, social media content, travel shows, customer events and destination presentations.

- Help design and promote loyalty and referral programmes that bring repeat customers.

- Collect customer feedback and testimonials after every trip, and turn happy customers into repeat clients.

- Travel domestically or internationally for business development, market expansion and client meetings, as well as with corporate and event groups. Separate incentives are paid for such travel.

- Be available outside office hours and on weekends when customers need support during peak seasons.

Perks and perks

Annual bonus

📌 Travel Business Development and Sales Manager (Pune)
🏢 Vithu Tourism And Property Management India
📍 Pune