● Helping clients identify their ideal travel package based on the requirements.
● Cooperate with clients to determine their needs and advise them appropriate destination, modes of transportation, travel dates, costs, and accommodations
● Explain the related itinerary to the client in detail and clarify all the queries they have.
● Provide all relevant and essential information to the client regarding their travel like weather,
itinerary, and travel mode details.
● Use Zoho CRM and maintain all client related data and update on daily basis
● Use promotional techniques and prepare promotional materials to sell itinerary tour packages.
● Negotiate any customizations or modifications requested and accommodate to the best level possible.
● Regularly maintain a positive relationship with our customers.
● Informing the Event coordinator team if there are any specific requirements by the client and get it done on time.
● Regularly update a database containing client details and their travel information.
● Reach the monthly sales and revenue targets.
● Collaborate with other team members to achieve better results.
● Create frequent reviews and reports with sales and financial data.
● Conduct research on destinations and industry trends.
● Handle travel issues, conflicts, complaints, cancellations, and refunds.
● Maintain accurate records of bookings, payments, transactions, phone calls and meetings.
● Contribute to agency efforts by accomplishing related tasks as needed.
● Any other work assigned by your reporting manager
📌 Tours And Travel Consultant (Chennai)
🏢 BOOMS Management Consulting
📍 Chennai
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