Job Overview:

We are seeking a skilled and detail-oriented Salesforce Test Automation Engineer to join our dynamic team. The ideal candidate will have hands-on experience in testing Salesforce Sales and Service Clouds, along with strong automation and API testing skills using industry-standard tools. You will play a critical role in ensuring the quality and reliability of our Salesforce applications through manual and automated testing, API validation, CI/CD pipelines, and collaboration with cross-functional teams.

Key Responsibilities:

- Design, develop, and execute manual and automated test cases for Salesforce Sales Cloud and Service Cloud functionalities.
- Develop and maintain automation suites using Copado Robotic Testing (CRT), ensuring robust and reusable test scripts.
- Build automation frameworks and scripts using tools such as Selenium, Provar, Playwright, CRT, and TestNG, following Page Object Model (POM) and best practices.
- Perform comprehensive testing including functional, regression, integration, and API testing across Salesforce modules.
- Validate Salesforce configurations, workflows, triggers, custom objects, Lightning components, and integrations with external systems via APIs (SOAP, REST).
- Conduct API testing to validate external and internal API integrations, including API response validation, data correctness, and security checks.
- Collaborate with Salesforce admins, developers, and business stakeholders to understand requirements and translate them into test strategies.
- Manage and execute testing within CI/CD pipelines using tools such as Copado, Azure DevOps, and Jenkins.
- Track, report, and verify defects using Jira, ADO, or other test management tools, ensuring timely resolution.
- Participate in Agile ceremonies, review test cases, and provide QA insights during sprint cycles.
- Maintain comprehensive documentation of test plans, cases, scripts, and results.
- Ensure adherence to best practices in test automation, quality standards, and release processes.




- Support release readiness activities, including post-deployment validation.

Qualifications & Skills:

- Experience: 3-8 years of QA/testing experience with a focus on Salesforce platforms.
- Salesforce Expertise: Proven experience testing Salesforce Sales Cloud and Service Cloud; knowledge of Lightning Experience, Lightning Web Components (LWC), workflows, validation rules, triggers, and APIs. Automation Skills:
- Hands-on experience with Selenium, Provar, Playwright, CRT, TestNG, and frameworks following POM best practices.
- Automation Suite Development: Experience developing and maintaining automation test suites using Copado Robotic Testing.
- Manual Testing: Strong manual testing skills with an in-depth understanding of Salesforce configurations and data validation.
- API Testing: Proficiency in API testing — including validating SOAP and REST APIs, checking response data, response times, error handling, and security aspects. CI/CD & DevOps: Experience integrating testing workflows with Copado, Azure DevOps, Jenkins, or similar tools.
- Programming & Scripting: Solid hands-on experience in coding and scripting with at least one programming language such as Java, JavaScript or Python.
- Candidates must be comfortable developing automation scripts and have demonstrated coding proficiency.
- Salesforce Certification: Salesforce Administrator certification required; additional badges and certifications (Platform Developer I, Experience Cloud, etc.) are a plus.
- Test Management Tools: Experience with Jira, Azure DevOps, TestRail, or equivalent. Other Skills: Strong analytical, debugging, and problem-solving skills; excellent communication and collaboration abilities.

Mandatory Skills:

- Experience in Salesforce Automation Testing (Selenium/Playwright)
- Strong experience on SOQL queries.
- Hands on with Sales Cloud & Service Cloud.
- Good communication.

Preferred:

- Knowledge of other Salesforce clouds is optional but beneficial.
- Salesforce certifications (Administrator, Developer, Consultant badges).

📌 Test Automation Specialist (Bengaluru)
🏢 AXA Global Business Services (AXA GBS)
📍 Bengaluru