- Tech Support JOB

- Should have Good Communication Skills

- Night Shift

- Looking for who are staying in Hyderabad only.

Roles and Responsibility

- Provide timely and effective technical support to customers viaphone, email, or chat.

- Troubleshoot and resolve complex technical issues efficiently.

- Collaborate with internal teams to identify and implementsolutions for customer requests and problems.

- Develop and maintain comprehensive knowledge of our products andservices.

- Create and maintain documentation of support cases andresolutions.

- Participate in training and development programs to enhancetechnical skills and knowledge.

Job Requirements

- Strong technical skills and knowledge of software applicationsand systems.

- Excellent communication and problem-solving skills.

- Ability to work in a quick-paced environment and prioritize taskseffectively.

- Strong analytical and troubleshooting skills.

- Experience with customer support tools and technologies.

- Ability to collaborate with cross-functional teams to achievecommon goals.

📌 Tech Support professional (Chennai)
🏢 Platinus Technologies
📍 Chennai