We are seeking a dedicated Talent Acquisition Specialist to join our team in Maharashtra. The ideal candidate will play a crucial role in sourcing, attracting, and hiring top talent for various positions within our organization, particularly in the BPO and customer service sectors. This role requires a proactive approach to recruitment, ensuring that we meet our staffing needs efficiently and effectively.

Key Responsibilities

- Collaborate with hiring managers to understand staffing needs and develop job descriptions that accurately reflect the requirements of each role.
- Utilize various recruitment channels, including job boards, social media, and networking events, to source candidates for inbound and outbound call center positions.
- Conduct interviews and assessments to evaluate candidates' skills and fit for the organization.
- Maintain a solid pipeline of qualified candidates for future openings, particularly in telecalling and voice process roles.
- Manage the end-to-end recruitment process, from initial contact to offer negotiation and onboarding.




- Stay updated on industry trends and best practices in talent acquisition to continuously improve recruitment strategies.

Required Skills

- Proven experience in talent acquisition and recruitment, particularly in the BPO and customer service sectors.
- Strong understanding of the recruitment process and various sourcing techniques.
- Excellent communication and interpersonal skills to effectively engage with candidates and hiring managers.
- Ability to work in a fast-paced environment and manage multiple recruitment projects simultaneously.
- Familiarity with customer support roles and the specific skills required for success in these positions. If you are passionate about connecting talent with opportunity and have a keen eye for identifying the right candidates, we encourage you to apply for this exciting opportunity to contribute to our growing team.

Industry

BPO / Call Center

Department

Customer Care Executive (Call Centre)

📌 Talent Acquisition Specialist (Mumbai)
🏢 Conviction
📍 Mumbai